OnsiteMate

Your Onsite Partner in China

Supplier Verification and Manufacturing Quality Support

Independent onsite evidence and project-specific support for overseas manufacturers and industrial buyers working with suppliers in China.

WHO WE HELP

When You Need Support on the Ground in China

Our services are for overseas manufacturers and industrial buyers sourcing manufactured products, parts or tooling from China.

We may be useful when:

  • You do not have your own sourcing or quality team in China.
  • You have found a supplier but need independent verification.
  • You need to understand whether a factory can support your project.
  • You need clearer information about first articles, first batches or production in progress.
  • You want onsite evidence before shipment.
  • A quality, production or delivery issue requires local follow-up.

We review each request first and confirm whether it is within our scope.

PURCHASING RISKS

Where Buyers Can Lose Visibility

Cross-border purchasing becomes difficult when the buyer cannot directly see what is happening at the supplier’s site.

Who Are You Actually Paying?

Does the payment recipient match the supplier, contracting company or actual manufacturing site?

Who Is Actually Producing the Order?

Is production carried out at the stated factory? Are important processes outsourced or subcontracted?

Can the Factory Support the Project?

Do the visible equipment, processes, personnel and quality controls appear to match the actual requirements of the order?

Does the First Article or First Batch Match the Agreement?

Do the first completed units or first production batch match the agreed drawings, specifications or approved sample?

Is Production Progressing as Reported?

Do actual progress, materials, quantities and production status match the supplier’s updates?

Is the Order Ready for Shipment?

Do the finished goods, quantities, packaging and visible quality conditions match the agreed inspection scope?

Our role is not to treat the supplier as an opponent. Our role is to verify the agreed facts and give the buyer clearer evidence.

SERVICE SUPPORT

China-side Support at Key Purchasing Stages

We provide verification, onsite checks and issue follow-up at key stages of the purchasing process. The scope is defined according to the actual needs of each project.

Before Supplier Selection

Company and Payment Entity Check
Factory Capability Check

During Production

First Article / First Batch Check
During Production Check

Before Shipment

Pre-shipment Check

When an Issue Occurs

Issue Verification and Corrective Action Follow-up

View Service Details

OUR PROCESS

How It Works

Tell Us About the Project

First send us a non-confidential project summary, including:

  • Product or project description
  • Supplier name and location
  • Current purchasing or production stage
  • The issue or decision you are facing
  • Required timing

You do not need to send confidential drawings or technical documents during the initial enquiry.

Protect Confidential Information

If drawings, specifications, order information or other confidential materials are required, please tell us before sending them.

Where needed, a confidentiality agreement can be signed before documents are shared. Confidential materials are used only for the agreed project and shared only with personnel who need them to perform or review the work.

Confirm the Scope

We define:

  • What will be checked
  • What will not be checked
  • Evidence required
  • Expected results and deliverables
  • Responsibilities
  • Location and timing
  • Important limitations

Receive a Clear Quotation

We provide a clear schedule, expected deliverables and quotation based on the agreed scope.

Work begins only after the scope, quotation and any necessary confidentiality arrangements are confirmed.

Verification and Onsite Work

We conduct the agreed document review, supplier communication, site visit or inspection.

Manufacturing and quality tasks are performed or reviewed by suitable manufacturing quality professionals.

Receive Findings and Next Steps

You receive the results defined in the agreed scope.

Depending on the assignment, these may include a structured record of work performed, evidence obtained, key findings, supplier statements, unverified questions, risk points and recommended next steps.

ABOUT

About OnsiteMate

OnsiteMate combines commercial verification, project coordination and manufacturing quality experience to support overseas buyers working with suppliers in China.

Iris Zheng

Commercial Research & Project Coordination

Iris holds a Master’s degree in Economics and China’s Legal Professional Qualification.

Her background includes manufacturing projects and private equity due diligence. She leads client communication, commercial verification, scope definition and project coordination.

Mr. Hu

Quality Review Lead

Mr. Hu has more than 20 years of manufacturing quality management and team leadership experience in foreign-invested manufacturing companies.

He reviews project technical scopes and manufacturing quality findings.

Depending on the product, process, location and requirements of each project, onsite technical work may be carried out by quality professionals with relevant experience.

INDEPENDENCE AND SERVICE BOUNDARIES

Independent Work, Clear Boundaries

How We Work

  • We work on the buyer’s side.
  • We do not accept commissions from the supplier being checked.
  • Each assignment follows a scope agreed with the client.
  • We distinguish verified facts, supplier statements and unverified questions.
  • Findings are based on the information available and conditions observed during the assignment.
  • Important limitations are stated in the deliverable.

What We Do Not Do

  • We do not select or nominate suppliers for the buyer.
  • We do not authorize production on behalf of the buyer.
  • We do not decide whether the buyer should make a payment.
  • We do not approve shipment or accept goods on behalf of the buyer.
  • We do not guarantee a supplier’s future performance.
  • We do not provide product design, product certification or specialist engineering.
  • We do not describe a limited inspection as a complete factory audit.
  • We do not make conclusions beyond the available evidence and agreed scope.

Supplier search and quotation collection are not part of our standard services.

CONTACT

Discuss Your Project

Do you have a supplier in China, an order in production or a quality issue that needs attention?

Please send us a non-confidential summary first. We will review the request and confirm whether it is within our scope.

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Send Your Project Details

Tell us what you need support with.

Please do not send confidential drawings, specifications or technical documents through this form. We will contact you if additional information is required.